Mobile App

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New Member

Mobile App

We have a unique situation this year where students may be enrolled into courses at two different schools and/or enrolled in classes remotely. Parents are unable to see and receive notifications from classes at both schools. On the App. Is this something we can change in settings?

3 Replies
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PowerSchool Champion
PowerSchool Champion

Re: Mobile App

Are these schools in the same district?

 

Dan Morgan
Saint Mary's College High School
Berkeley, CA
PowerSchool Hosted - v 20.4.3 - 600 Students
PowerSchool User and Admin since 2000
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New Member

Re: Mobile App

Yes, same district.

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Community Support Expert
Community Support Expert

Re: Mobile App

Hi! @JaniceB14 

 

Parents will not receive notifications on the app if the frequency of the email settings is set to "Never".  Admin should be able to search for the contact and under the student subheading, admin should be able to click on the pencil sign and select the Data Access tab.  Once the settings are changed, this should trigger the notifications.


Muskan Sehar

PowerSchool Community Moderator


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