Mizuni support

rmerritt1
Recruit

Mizuni support

I am trying to enter a ticket for mizuni report, but it says I do not have access to this resource.  It says the same when I try to use chat support.  Back in February, there was a meeting where you asked us to enter tickets to get help rather than emailing the mizuni support people directly.  Please let me know when I can enter a ticket.

4 Replies
ParitoshT
Community Support Expert
Community Support Expert

Hi @rmerritt1,

 

Thank you for posting in the Community.

 

I will reach out to you through a case to discuss further on your Community access.

 

ParitoshT

Community Moderator 

rmerritt1
Recruit

Hi ParitoshT,


I have not received any case information.  Thank you for your help.


Reyna

ParitoshT
Community Support Expert
Community Support Expert

Hi @rmerritt1,

 

Apologies for the inconvenience caused. I have responded to you on the case with further updates.

 

ParitoshT

Community Moderator 

rmerritt1
Recruit

Hi.  I just received an email that says I have access now.  I went through the steps and logged in, but when I click Mizuni Case Portal or Launch Chat Support, I still get the message "

Hmm, it looks like you don't have access to this resource"