Login problem

[wetzel]

Whenever I log in to our Power School SIS account, I have to enter the user id and password twice before the program will let me in.  I am spelling both correctly - this has been happening for over a year, even with changed passwords.

[MuskanS]

Hi! @wetzel,

There are two common reasons that could cause difficulties while logging into the PowerSchool Student Information System account. 

1. If the account login is through a http protocol and not https.
2. If there was an import or auto-comment on the system.

I recommend logging into the account through https and changing the password to a more complex one with more than eight characters.  Please let us know if you continue to experience any difficulties logging into the PowerSchool Student Information System account.

[wetzel]

The problem occurred even if the login was not left on very long.  

I am already using https, and I changed my password to 7 letters and 4 numbers.  It seems to be working today - hope it lasts.  Thanks!  (and kudos, if I can find them)

[CindyM8]

This can happen if you let the log in page just "sit there".