Thank you for posting on the PowerSchool Community.
I understand your concern, I would like to let you know that certain areas in the PowerSchool Community are accessible only by certain roles in the school district. You can contact your school district Designated Support Contact to open a case or raise a ticket on your behalf.
If you think you should have access to open a case or raise or ticket then you can contact the school district Designated Support Contact, they will help you with the accessing or you can email us at email@example.com and our team will coordinate with your Designated Support Contact to resolve your concern.
Hope you find it useful.
If you have any other queries feel free to reach us.