Invalid Format Phone Numbers

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dfellman
New Member

Invalid Format Phone Numbers

I am registering my child for the next school year. In the registration process, there arevarious prompts for phone numbers. I have entered the phone numbers in the appropriate format (xxx-xxx-xxxx), but the "Review and Submit" page reports the following phone numbers are "Invalid Format":

- Student Cell Phone

- Emergency Contact

- Physician

 

I am not able to complete the registration because it is telling me that these phone numbers are invalid format. I have entered and re-entered them as xxx-xxx-xxxx, but it still says invalid format.

 

Please help.

2 Replies
dfellman
New Member

Re: Invalid Format Phone Numbers

Never mind... I figured it out. I'm guessing this was happening because I had copy/pasted phone numbers rather than type them from scratch. Apparently it only accepts the phone number if you type them in, not copy and paste them. 

Community Moderator MichelleB
Community Moderator

Re: Invalid Format Phone Numbers

Hi @dfellman

 

Thank you for following up and letting us know what resolved the problem.   Glad you were able to submit your Registration.

 

 


Michelle B
PowerSchool Community Moderator

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