InfoSnap Registration - Started Status

dnasmyth
Trainee

InfoSnap Registration - Started Status

I have a family who started their registration, but cant remember their email or password to log back in to continue it.  They would like to start over. Can we reset this registration back to Not Started Status?

Student is: 202010153 - Youssef Thabet, Bonita HS.

 

Thank You.

3 Replies
HeatherWeist
PowerSchool Champion
PowerSchool Champion

Re: InfoSnap Registration - Started Status

@dnasmyth 

 

You should be able to go to In-Progress and give them the email address they used to create their account. Or click on Users, Family Accounts and you can retrieve and even reset the password for them. This way they don't have to restart the forms. 

 

 


Heather Weist, M.S.E
PowerSchool Specialist
Westside Community Schools (K-12, ~6000 students)
909 S 76th St, Omaha, NE 68114



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dnasmyth
Trainee

Re: InfoSnap Registration - Started Status

Thank you for your help. I see now where I can do that.  This was very helpful. Thanks.

HeatherWeist
PowerSchool Champion
PowerSchool Champion

Re: InfoSnap Registration - Started Status

@dnasmyth You are welcome!!!

 

Please make this thread as a solution, so others can find it more easily. 


Heather Weist, M.S.E
PowerSchool Specialist
Westside Community Schools (K-12, ~6000 students)
909 S 76th St, Omaha, NE 68114



Exceptional People Offering Exceptional Solutions
Explore Becoming a PowerSchool Mentor today!



Did your issue get solved? Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution.