I don't have access to a resource

[PamelaM17]

I tried to click on a link from the PowerScheduler Webinar and it tells me I do not have access.

Can you change or update my access?

The link was: https://help.powerschool.com/t5/PowerSchool-SIS-Administrator/PowerSchool-SIS-2021-Office-Hours-Seri...

Thank you,

Pamela Mitchell

[SowmyaN]

Hi @PamelaM17 

Some resources are publicly accessible on PowerSchool Community while others are available to specific roles in a district such as the role of a Designated Support Contact.

If you are unable to access a resource it is likely that the resource is only accessible by Designated Support Contacts of a district.  In case you feel that you should have access to certain resources, I recommend reaching out to a Designated Support Contact of your district to request the access to be added to your account.

You can also send an email at businessoperations@powerschool.com and PowerSchool will work with the current Designated Support Contacts within your school district to request the access be added to your account.

For further information, please refer to our guide to Getting Started on PowerSchool Community for Designated Support Contacts (Technical Contacts).