I am the technical contact and do not have access to site admin resources in the community.

JayD1
Journeyman

I am the technical contact and do not have access to site admin resources in the community.

I have been a technical contact for our district for years.  I have the ability to add and modify users in PowerSource.  However, I keep getting "Hmmm... You are a peon." (paraphrased) errors when I try to get chat support or add/remove users.  When I try to open a case, no account drops down in the list.  It's very frustrating!

 

20 minutes on hold for phone support... and counting.

 

yousuck.png

 

Edit: All cleared up after waiting on hold, and tech emailing the director of the department.  Not sure how my access got revoked (i've been a tech contact since 2005) but it did.

1 Reply
Reshma
Community Support Expert
Community Support Expert

Hi @JayD1,

 

Thank you for reaching out to PowerSchool Community.

 

I will be reaching out to you through a case to discuss your access further as we strive to protect the privacy of our members of the Community.



Reshma
PowerSchool Community Support Expert

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