@mcbrideas A direct link to the login portal: https://help.powerschool.com/t5/user/userloginpage?dest_url=https%3A%2F%2Fhelp.powerschool.com%2Fhtt...
Some areas of the community are restricted based on your status. I've been told by the moderators that parents/students don't have access to certain forums that would contain more technical information. Likewise, users who are not the designated technical contact for a school and/or district might not have access to everything as well.
Hopefully one of the community moderators will see this thread and send you a DM to resolve the issue.
I am experiencing the same problem. I cannot log on to the portal. In the past, I have been able to log on and access grades and communicate with teachers. I now get an error message that says user name and email not recognized. When trying to log on, I receive an error message that says my user name or password is not recognized.
Does anyone have contact for help desk services?