How to save my default select for Filtering My Open Cases in Case Management

druietda
Rookie

How to save my default select for Filtering My Open Cases in Case Management

I want to choose only Open Cases and sort by Created date. This works, except it will not save the next time, nor offers a way to save your Filters by Name.

Can this be enhanced as that you can save your preferred method of Filtering and Sorting?

 

I don't find having it sort by Relevance by default at all helpful.

1 Reply
Community Moderator Jaclynp
Community Moderator

Re: How to save my default select for Filtering My Open Cases in Case Management

Hi David

 

Thank you for your feed back.

 

Are your referring to the case portal in the Community or PowerSource?

 

Once you confirm where you are managing your cases from, I can take your suggestion and review with our team.

 

Thank you,

 

Jaclynp

PowerSchool Community Moderator