How to get to PeopleAdmin case support

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Community Moderator Angelam7
Community Moderator

Re: How to get to PeopleAdmin case support

Hi @VickiJ1,

 

Thank you for reaching out through the Community for assistance.  I will follow up with you through a direct message to gather more information.  

 

Thank you,

 

Angelam
PowerSchool Community Moderator
VickiJ1
Rookie

Re: How to get to PeopleAdmin case support

Thanks for the message--a screenshot of the error message is attached.

 

Vicki

Community Moderator Angelam7
Community Moderator

Re: How to get to PeopleAdmin case support

Hi @VickiJ1,

 

Thank you for providing the screenshot.  I am researching this and will follow up with you later on today.

 

Thank you,

 

Angelam
PowerSchool Community Moderator
MichelleJ5
Trainee

Re: How to get to PeopleAdmin case support

I also cannot see cases that I have submitted.  I just submitted my first case in the PowerSchool Community, and received the email confirmation that my case has been successfully created, however, it does not show up under my Case Portal.

Community Moderator Angelam7
Community Moderator

Re: How to get to PeopleAdmin case support

Hi @MichelleJ5,

 

Thank you for reaching out for assistance through the Community.  I will look into this and follow up with you through direct message once I have more information.  

Best,

 

Angelam
PowerSchool Community Moderator