Hmm looks like you don't have access error message

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Journeyman

Hmm looks like you don't have access error message

Hello! I am the powerschool coordinator for my LEA and every time I try to access the following two links associated with powerschool enrollment, which my school uses I get the error message I don't have access. Can you please help with this issue and grant me access?

 

https://help.powerschool.com/t5/PowerSchool-Enrollment/Welcome-to-Enrollment-Administrator-Support/t...

 

https://help.powerschool.com/t5/user/userloginpage?redirectreason=permissiondenied&dest_url=https:%2...

32 Replies
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Padawan

Re: Hmm looks like you don't have access error message

I'm having the same issue. 

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Rookie

Re: Hmm looks like you don't have access error message

Same here - I get the same message. (I actually get this message quite a bit in the topics I need help with.) 

I am the Powerschool coordinator in my school, also.

Very frustrating!

 

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Trainee

Re: Hmm looks like you don't have access error message

Same issue here.  Has anyone tried calling?  I am scared the wait time is crazy!!

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Community Support Expert
Community Support Expert

Re: Hmm looks like you don't have access error message

Hi @bdmoss@jwilliams1@sbell@Fiona_P_LCS 

 

Thank you for reaching out for assistance through PowerSchool Community!

 

To avoid sharing any personally identifiable information, I have reached out to you through private chat to troubleshoot the access issue further.
 
The private chat option could be identified as the envelope icon located beside your avatar on the top right-hand side corner of any page in the Community.


Sowmya Karmel
PowerSchool Community Moderator
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If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
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Recruit

Re: Hmm looks like you don't have access error message

Good Morning, 

 

I am a new user and just verified my account. I'm trying to click on 'State Specific Digest' under subscriptions and I'm getting the message in the subject line. I'm also getting when I try to look at cases. 

 

Thanks in advance for your assistance. 

 

Becky

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Community Support Expert
Community Support Expert

Re: Hmm looks like you don't have access error message

Hi @rdomingu 

 

One of our community members had a similar issue and the resolution was provided in the thread. I recommend reviewing the thread 



Sowmya Karmel
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
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Rookie

Re: Hmm looks like you don't have access error message

I get the same message. (I actually get this message quite a bit in the topics I need help with.) 

I am the Powerschool coordinator in my school so to be able to access these articles is the reason I joined the PS Community.  Any help would be greatly appreciated.

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Community Support Expert
Community Support Expert

Re: Hmm looks like you don't have access error message

Hi! @sbuzzell 

 

Thank you for reaching out to the PowerSchool Community for assistance!

 

I'll be happy to look into your access level.  To assist you further, would you please provide the link to the resources that you are trying to access in the PowerSchool Community?


Muskan Sehar

PowerSchool Community Moderator


Remember to give Kudos to suggestions that help you! If a suggestion solves your issue, please select Accept As Solution on the post so others can see the solution, too!
Community Moderator
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Rookie

Re: Hmm looks like you don't have access error message

Here's the link I was trying to access: https://support.powerschool.com/article/55909?from=search