Hmm, it looks like you don't have access to this resource

AustinWells
Padawan

Hmm, it looks like you don't have access to this resource

I'm a new PS admin for our district. My helpful contact at the local AEA asked me to look at this article but it said I don't have access to this resource:

 

https://help.powerschool.com/t5/PowerSchool-SIS-Knowledge-Base/IF-THEN-and-DECODE/ta-p/15526

 

Please help? :-)

11 Replies
Community Moderator jamiem7
Community Moderator

Re: Hmm, it looks like you don't have access to this resource

Thank you for reaching out for assistance through the Community!

I will follow up with you through private message to gather more information.






Jamie H.
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
ccothrun
Journeyman

Re: Hmm, it looks like you don't have access to this resource

I am getting the same error.

csholmes
New Member

Re: Hmm, it looks like you don't have access to this resource

I'm getting the same error too.  Please help me gain access.  

Community Support Expert BishalG
Community Support Expert

Re: Hmm, it looks like you don't have access to this resource

Hey, Thank you for reaching out to the PowerSchool Community! @csholmes 

 

I will follow up with you privately regarding your access in the Community.



Bishal G.
PowerSchool Community Support Expert
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
Community Moderator jamiem7
Community Moderator

Re: Hmm, it looks like you don't have access to this resource

Thank you for posting in the Community! @ccothrun 


I have reached out in a private message to discuss your Community access further.



Jamie H.
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
schavezNM
Trainee

Re: Hmm, it looks like you don't have access to this resource

I am getting the same error for specific articles. Can you help? 

Community Moderator jamiem7
Community Moderator

Re: Hmm, it looks like you don't have access to this resource

Thank you for posting in the Community!

There are different forums that are accessible by users in the Community.  Some forums are open to all Community Members while other forums are restricted to certain roles within a district such as a Designated Support Contact.

If you are not a Designated Support Contact and feel you should be a Designated Support Contact, I recommend reaching out to a Designated Support Contact in the district to request assistance with any PowerSchool product. You can also email businessoperations@powerschool.com and PowerSchool will work with the current Designated Support Contacts within your school district to request the Designated Support Contact role is added to your PowerSchool account on your behalf.



Jamie H.
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
paulericksen
Trainee

Re: Hmm, it looks like you don't have access to this resource

I'm having trouble accessing https://help.powerschool.com/t5/PowerSchool-SIS-Administrator/How-To-Setup-a-PowerSchool-Test-Server...

 

Also, in my profile page it shows my position as "trainee" which, I am not. I would appreciate knowing how to change it to something less insulting.

Community Support Expert AbrittyB
Community Support Expert

Re: Hmm, it looks like you don't have access to this resource

Hey @paulericksen, Thanks for posting in the PowerSchool Community !!

 

I have reached out through a private message to discuss your Community access further.

 

I understand your concern about your Community profile designation. We like to assign these designations to our members in order to encourage them for their maximum participation in the Community. I have a thread to a perfect post regarding this designations.

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