Re: Hmm, it looks like you don't have access to this resource.
Thank you for posting in the Community!
The access to create a case with PowerSchool Support is available to Designated Support Contacts.
If you are not a Designated Support Contact, I recommend reaching out to a Designated Support Contact in the district to request assistance with any PowerSchool product. You can also email firstname.lastname@example.org and PowerSchool will work with the current Designated Support Contacts within your school district to request the Designated Support Contact role is added to your PowerSchool account on your behalf.
Jamie H. PowerSchool Community Moderator Remember to give Kudos to suggestions that help you! If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!