Hmm, it looks like you don't have access to this resource

nathanrayle
Journeyman

Hmm, it looks like you don't have access to this resource

Hello, 

 

I have been recently assigned as the Power School SIS administrator for my school, and am looking to received access to the pages in the PowerSchool community that would support me in this role. 

 

Thanks, 

 

Nathan

6 Replies
Community Support Expert jamiem7
Community Support Expert

Re: Hmm, it looks like you don't have access to this resource

Thank you for reaching out for assistance through the Community!

I will follow up with you through private message to gather more information.



Jamie H.
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
FSD-Bradley
Trainee

Re: Hmm, it looks like you don't have access to this resource

Same with my account :)

 

Is there a waiting period after email validation?

 

Thanks in advance.

 

Bradley

 

PS Was trying to get to:

https://support.powerschool.com/article/64609?from=search

 

Assistant Superintendent, Technology
Frontier School Division
FSD-Bradley
Trainee

Re: Hmm, it looks like you don't have access to this resource

It appears, based on similar threads, that this is restricted to SYS Admins for Disctricts. This is understandable, however maybe there could be a note in teh description indicating this. It would save us both frustration :)

 

I am in teh process of setting out our dev-sys so look forward to hearing from you :)

 

Thanks in advance, Bradley

Assistant Superintendent, Technology
Frontier School Division
Community Support Expert jamiem7
Community Support Expert

Re: Hmm, it looks like you don't have access to this resource

Thank you for following up with the post as well as providing the suggestion to have a note on the access level when users do not have access to an article.  I have submitted your feedback to the PowerSchool Product Team on your behalf.  



Jamie H.
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
bstrain
Padawan

Re: Hmm, it looks like you don't have access to this resource

I have been looking for a phone number or email contact to resolve the same "Hmm, it looks like you don't have access to this resource".  I have been the PowerSchool contact since 2009 and all of a sudden when I call to get support they say I am not the main contact.  I was told to go to BusinessOperations@powerschool.com and contact some.  When I go there, I don't have access......Please help.  Thank you 

Community Support Expert jamiem7
Community Support Expert

Re: Hmm, it looks like you don't have access to this resource

Thank you for reaching out regarding access in the Community!

There are different forums that are accessible by users in the Community.  Some forums are open to all Community Members while other forums are restricted to certain roles within a district.  

I have followed-up in a private message to discuss Community access further.



Jamie H.
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!