Hi @emilylange ,
Thank you for posting in our PowerSchool Community!
I would love to help you out with the access issue that you are facing.
I'm having the same issue - I cannot access the PowerSchool SIS Case Portal.
Thanks for any assistance you can provide.
Thank you for reaching out for assistance through the Community!
I will follow up with you through private message to gather more information regarding your access to the Community.
Welcome to PowerSchool Community and thank you for reaching out for assistance!
I would be happy to help you with this request. We strive to protect the user's personal information and to make sure that no private information is shared on the PowerSchool Community, I will follow up with you over a private message.
PowerSchool Community Moderator
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Hi! I am trying to access this: https://help.powerschool.com/t5/PowerSchool-SIS-State-Specific/Incident-Management-Setup-for-State-R...
I can't seem to access articles. Please help! Thanks!
Thank you for posting in the Community!
While the PowerSchool Community offers knowledgebase articles and discussion forums for all Community members, there are product pages that are limited to Designated Support Contacts within each district.
The Case Portal is limited and state-specific knowledgebase articles can be accessed by Designated Support Contacts within your school district.
If you are receiving an error message that you don't have access to these particular areas in the PowerSchool Community, I recommend reaching out to a PowerSchool Designated Support Contact to request access is added to your PowerSchool account that will allow access within the PowerSchool Community.
You can also reach out to email@example.com and we will work with the PowerSchool Designated Support Contacts within your district to request access on your behalf. When reaching out to PowerSchool to request access on your behalf, please provide the link in the PowerSchool Community in which you would like to request access.
I am the designated technical contact for my school. However, I am unsure how to link my account on PowerSource to this account on PowerSchool Community. Can you provide guidance?