Hmm, it looks like you don't have access to this resource


Hmm, it looks like you don't have access to this resource

I am involved in the transition to Enrollment Express/Ecollect within our District and some of the training materials I have been asked to watch are not accessible


Could someone please assist in getting the proper access from my account, I am part of the school IT team. 


Thank You

2 Replies
PowerSchool Mentor
PowerSchool Mentor

@dboyer Do you have access to open a ticket or chat with support, for any of your PS products? That may be the fastest way to get the access. 

Community Support Expert
Community Support Expert

Hi @dboyer 


We are happy to look into your access to the resources in the PowerSchool Community. We will follow up with you through the case in order to protect your privacy.


You can learn more about the error message you are receiving in the article linked below.


Hmm Looks Like You Don't Have Access Error Message 


Jyotishka B.
Community Moderator

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