Getting this message: https://help.powerschool.com/t5/Case-Portal/ct-p/Support-CasePortal

Highlighted
Recruit

Getting this message: https://help.powerschool.com/t5/Case-Portal/ct-p/Support-CasePortal

I'm trying to access the knowledge base to get the latest procedures for the end of the school year and can't seem to get to any of it.  I've tried logging in multiple times.  I could use some help!

 

Jim Buss, Principal

Ebenezer Christian School

9390 Guide Meridian Rd.

Lynden, WA  98264

3 Replies
Highlighted
Practitioner

Re: Getting this message: https://help.powerschool.com/t5/Case-Portal/ct-p/Support-CasePortal

Is this for the SIS or a different product?  Do you have acess to PowerSource?

Highlighted
Recruit

Re: Getting this message: https://help.powerschool.com/t5/Case-Portal/ct-p/Support-CasePortal

This is for the Chalkable SIS.  I was able to access the knowledge base last school  year and can't seem to get to it this year.  No matter what portal I tried, I keep getting the same error message about lack of access.  

Highlighted
Community Moderator
Community Moderator

Re: Getting this message: https://help.powerschool.com/t5/Case-Portal/ct-p/Support-CasePortal

Thank you for reaching out for assistance through the Community!

I will follow up with you through private message to gather more information.



Jamie H.
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!