Getting this message: https://help.powerschool.com/t5/Case-Portal/ct-p/Support-CasePortal

[Ebenezer]

I'm trying to access the knowledge base to get the latest procedures for the end of the school year and can't seem to get to any of it.  I've tried logging in multiple times.  I could use some help!

Jim Buss, Principal

Ebenezer Christian School

9390 Guide Meridian Rd.

Lynden, WA  98264

[TinaW4]

Is this for the SIS or a different product?  Do you have acess to PowerSource?

[Ebenezer]

This is for the Chalkable SIS.  I was able to access the knowledge base last school  year and can't seem to get to it this year.  No matter what portal I tried, I keep getting the same error message about lack of access.  

[jamiem7]

Thank you for reaching out for assistance through the Community!

I will follow up with you through private message to gather more information.