Error when login

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stjames
New Member

Error when login

The following error(s) occurred: Your OPAC Privileges are not set, please contact your Library (msg#E5)
3 Replies
PowerSchool Team
PowerSchool Team

Re: Error when login

Hello, please refer to this link from the L4U Knowledge base on this frequently asked question

OPAC Login Error

 

jstromecky
New Member

Re: Error when login

I am receiving the same error, but I am unable to click the link...

PowerSchool Team
PowerSchool Team

Re: Error when login

Hello, Your case has been updated to include your URL, Client Code and PIN credentials.

Below is the content of the Knowledge Base article that you were unable to access.

Question

When I try to log into My Profile, I receive the following error messageOPAC_loginerror.JPG

 

 

 

 

 

 

 

What am I doing wrong?

Answer

It means that the users from your Homeroom have not been given the permission to log in. The L4U Administrator or another User with access to Homerooms will need to fix this. Go to

My Profile>Admin Settings>Homerooms

Open your Homeroom

Click on Login Settings

OPAC_loginsettings.JPG

 

 

 

 

Ensure the setting ‘Allow all x Clients in this Homeroom to log in’ is checkedOPAC_Allowlogin.JPG

 

 

 

 

 

Click Save to update the setting

Click Save, again, to close out of the Homeroom .

Refresh the browser

Instruct the User to login with their Client Code and PIN.