We are way behind in getting out enrollment rolled out.  I have tried to view some videos in the new community setup, but am unable access.  Please advise how to get the process started asap.

1 Reply
Community Support Expert
Community Support Expert

Some resources on the Community are available to certain roles in a school or district such as the role of a Designated Support Contact.  If you are unable to access some videos, it would mean that the videos are available to Designated Support Contacts.


If you feel that you should have Designated Support Contact access I recommend reaching out to businessoperations@powerschool.com who can work with the Designated Support Contacts in your school district to request the access to be added to your account on your behalf.

Bishal G.
PowerSchool Community Support Expert
Say Thanks by clicking the thumbs up icon in a post!
If a suggestion helps solve your issue, please select Accept As Solution on the post so others can see the solution, too!