Email error


Email error

Hello everyone

Email "Unscheduled" and not sending.

I have tried Gmail's SMTP notification setting. Because my school uses google mail platform. I have followed the instructions on how to install SMTP, IMAP or POP but when sending mail it keeps saying "Unscheduled" and not sending.

Even my users press forgot password or parent create new account it doesn't send them email.

Please help me how to fix this error.

Thank you

1 Reply
Community Support Expert
Community Support Expert

Hi @dienhoasaigon 


Thank you for reaching out to the Community for assistance!


We recommend trying to restart the OLAP tomcat service (includes ReportWorks) by navigating through the steps as Start Page > System Administrator > System Settings > Confirm Reset to help you fix the error.


Please let us know in case of further queries.

PowerSchool Community Support Expert

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