Ecollect Subscription Manager

rpryor
Padawan

Ecollect Subscription Manager

I was given an email from PowerSchool with instructions to install Ecollect but when I click on the link to download it gives the famous "Hmm, it looks like you don't have access to this resource". 

Link i was given: https://help.powerschool.com/t5/PowerSchool-Enrollment-Express/tkb-p/Enrollment_Express_Downloads

4 Replies
JeromeO
PowerSchool Champion
PowerSchool Champion

You have to be made a Technical Contact by your district to download updates.

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Troy School District, Troy, MI, USA
District Size: 13,000+
Server Config: On-prem/Self-hosted 3 app+1 db+2 test

I am not a PowerSchool employee

rpryor
Padawan

I am the technical contact!

JeromeO
PowerSchool Champion
PowerSchool Champion

In that case, contact support to make sure you have the appropriate permissions associated to your account.

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Troy School District, Troy, MI, USA
District Size: 13,000+
Server Config: On-prem/Self-hosted 3 app+1 db+2 test

I am not a PowerSchool employee

BishalG
Community Support Expert
Community Support Expert

Hi @rpryor,

 

I have reached out to you privately to further discuss your access to PowerSchool Community resources.

 

You can view your private messages inside the PowerSchool Community by selecting the envelope in the top right corner of any page in the Community to the right of your avatar. When a new message appears, you should see the number one with a dark red circle on the envelope.



Bishal G.
PowerSchool Community Support Expert
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