Do not have access to Chat Support.

Wilksm
Recruit

Do not have access to Chat Support.

For some reason, I no longer have access to Chat support. Can someone look into my access to find out what changed, please? 

3 Replies
MuskanS
Community Support Expert
Community Support Expert

Re: Do not have access to Chat Support.

Hi! @Wilksm 

 

I'll be happy to look into your access level in the PowerSchool Community.  I have reached out to you through a case to assist you further.


Muskan Sehar

PowerSchool Community Moderator


Remember to give Kudos to suggestions that help you! If a suggestion solves your issue, please select Accept As Solution on the post so others can see the solution, too!
Community Moderator
jessalynspell
Recruit

Re: Do not have access to Chat Support.

I do not have access to the chat feature either and I am trying to get information on submitting a help desk ticket.  Thanks!

MuskanS
Community Support Expert
Community Support Expert

Re: Do not have access to Chat Support.

Hi! @jessalynspell 

 

We have a similar thread in the community about users receiving a message that they do not have access to a resource in the PowerSchool community.  I recommend reviewing a similar thread by clicking here. 


Muskan Sehar

PowerSchool Community Moderator


Remember to give Kudos to suggestions that help you! If a suggestion solves your issue, please select Accept As Solution on the post so others can see the solution, too!
Community Moderator