I'll be happy to look into your access level in the PowerSchool Community. I have reached out to you through a case to assist you further.
I do not have access to the chat feature either and I am trying to get information on submitting a help desk ticket. Thanks!
We have a similar thread in the community about users receiving a message that they do not have access to a resource in the PowerSchool community. I recommend reviewing a similar thread by clicking here.