District Contact with Support Request

[foxjj]

Hello, I have been a support contact for our district for years and we recently added an Instructure integration. I have a question about this, but can't launch the chat or a ticketing system. I worked with Lise Palmer last year.

[ParitoshT]

Hi @foxjj,

Certain resources in the Community are open for all users while other are limited to the users with roles such as Designated Support Contact. I recommend reviewing this article for more information.

I will reach out to you through a case to provide you further assistance with your Community access.

ParitoshT

Community Moderator 

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