Thank you for reaching out regarding access in the Community!
There are different forums that are accessible by users in the Community. Some forums are open to all Community Members while other forums are restricted to certain roles within a district.
I have followed-up in a private message to discuss Community access further.
Thank you for reaching out for assistance through the Community! There are some articles that Designated Support Contacts within the district can access. If you are not able to access the article, I recommend reaching out to one of the contacts within your district for further assistance.
I hope this information helps!