DIgital Signature Error Message

New Member

DIgital Signature Error Message

I receive an error message when trying to send out documents for digital signatures.  See attached screenshot.  I get this error regardless of sending via email or requesting in person signatures.

DIgital Signature Error.PNG

1 Reply
Community Support Expert
Community Support Expert

Hi @Yo-yo 


You will need to make sure that the "the 'Will sign' checkbox in 'Evaluation Consent Form' section is checked for the signer to show for Digital signature.


If it is unchecked, please check and the signer should be available. You can review this article: Configure-docusign-integration for more information.




Jyotishka B.
Community Moderator

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