Community Forum -Insufficient Access

dmcanally
Trainee

Community Forum -Insufficient Access

Hi one of our admins is unable to get access to the community. How do we go about verifying her so she too can use this platform.

1 Reply
Reshma
Community Support Expert
Community Support Expert

Hi @dmcanally,

 

Some resources are publicly accessible on PowerSchool Community while others and the access to case portal are available to specific roles in a district such as the role of a Designated Support Contact.  This article will provide the most common reasons you may receive a message that you do not have access to a resource.


Hmm Looks Like You Don't Have Access Error Message

 

I will be reaching out to you through a case to discuss this further.



Reshma
PowerSchool Community Support Expert

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