Childs birthday

[Gjacobs2018]

It keeps telling me that my son's birthday is wrong

[ScottS]

Hi Gjacobs,

Are you getting the error message about your son's birthday on a PowerSchool Registration/InfoSnap form, or is it coming from another product?

If it's coming from PowerSchool Registration/InfoSnap, you will need to reach out to your school district to make sure they have the correct birth date set up for your son in their student information system.

[CooMa18]

Greetings, I am having the same issue while registering the form will not take my sons birthday?

[jbidk]

Hi @CooMa18, 

Thank you for your post! Your school would be your best resource to help with this. We have a most commonly asked questions article here and it shares when to reach out to your school and how to reach out to support:

https://help.powerschool.com/t5/Registration-Most-Common/Family-Support-FAQ/ta-p/8198

If you need our help with reaching out to support, please let us know.