Thank you for reaching out for assistance through PowerSchool Community!
To avoid sharing any personally identifiable information, I have reached out to you through private chat to troubleshoot the access issue further.
The private chat option could be identified as the envelope icon located beside your avatar on the top right-hand side corner of any page in the Community.
Thank you for reaching out to PowerSchool Community for assistance!
Thank you for jumping in the thread to assist! @ammurphy
@bjohnson, I will be following up with you in private to make sure that no private data is shared in Community since this is a public platform. The envelop symbol on the top right corner should direct you to your private messages.