Case portal access


Case portal access



I can't seem to access the case portal. In the past we can email support@powerschool but I can't seem to do so anymore. My staff is unable to login to Atrieve and I need to create a case for this.





1 Reply
Community Support Expert
Community Support Expert

Hi @amandaauyeung,


Thank you for reaching out to us through PowerSchool Community!


Resources are accessible based on the role assigned by your school or district. This article will provide the most common reasons you may receive a message that you do not have access to a resource: Hmm! Looks like you don't have access - Error message


I will reach out to you through a private message to discuss this further.



PowerSchool Community Support Expert

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