Canvas grade passback timeout error

bscanlan
New Member

Canvas grade passback timeout error

We utilize Canvas as our LMS, and we set up grade passback to push assignments and grades back to PowerSchool. It has worked successfully in 12 of the 14 teachers who have set it up, but 2 cannot sync. Those that passback successfully do so pretty quickly, but those that do not go, timeout after 6-8 hours of “trying”. We get a “kimono timeout error” for those two instructors, though we have attempted many “fixes”. Does anyone here utilize Canvas, and if so have you seen this issue. We are getting some mild suggested fixes from Instructure, but to no avail. Thanks.

1 Reply
bscanlan
New Member

Re: Canvas grade passback timeout error

Quick update - we found an inconsistency in class names due to instructors moving positions; error fixed!