Cannot access chat support

enisameh
Trainee

Cannot access chat support

Hello,

 

I am unable to start a conversation with support. I am trying to set up a meeting for the upcoming school year.

 

Thank you,

Enisa

1 Reply
ParitoshT
Community Support Expert
Community Support Expert

Hi @enisameh, 

 

Thank you for posting in the Community. Certain resources in the Community are open to all Community members while others are restricted to the users based on their roles in their school district. I recommend reviewing this article to know more about why you might not be able to access the Launch Chat Support option in the Community.  I will reach out to you through a case to discuss further about your Community access.

 

ParitoshT

Community Moderator