Can't log a support call

New Member

Can't log a support call

Trying to reach the support but don't have access, can you please add.  


Thank you

1 Reply
Community Support Expert MuskanS
Community Support Expert

Re: Can't log a support call

Hi! @langloisb,


There are Designated Support Contacts within each district that can assist you with how-to questions and troubleshooting steps for PowerSchool products.  The Designated Support Contacts within each district work with PowerSchool Support when further assistance is needed.  If you feel you should be a Designated Support Contact, I recommend reviewing this article for the different methods you can take to request the role within your district. 

Muskan Sehar

PowerSchool Community Moderator

Remember to give Kudos to suggestions that help you! If a suggestion solves your issue, please select Accept As Solution on the post so others can see the solution, too!Community Moderator