I understand your concern about not being ableto enter a new case. Some pages are open to all Community Members while others are restricted to certain roles within a district such as a Designated Support Contact. TheCase Portal is one of the pages that is restricted toDesignated Support Contacts.
Sowmya Karmel PowerSchool Community Moderator Remember to give Kudos to suggestions that help you! If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!