Attendance

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New Member

Attendance

The option to take attendance for multiple classes during the same hour is no longer an option, is this a bug within the latest update?

7 Replies
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Community Support Expert
Community Support Expert

Re: Attendance

Hi cameron,

 

Would you please let us know if there are any customizations you have enabled that might block the option to take attendance for multiple classes? If there are, would you please try using the "show multiple sections" option when the customizations are disabled?


Reshma
PowerSchool Community Support Expert

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New Member

Re: Attendance

Thanks for getting back to me. There have been no customizations made and this is a change that occurred over the past weekend. After discussing this issue with other teachers they are reporting the same issue.

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Community Support Expert
Community Support Expert

Re: Attendance

Hey @CameronNL,

 

We are receiving similar reports on the issue of 'show multiple sections' option missing and we are working with the PowerSchool SIS team to fix this issue and will make it available to our customers as soon as possible.

 

As a workaround, you may try the following: 

 

  1. Change the term on the right top corner to full year

  2. Set Default term level to Semester-long (if it is for quarter-long classes) / Full Year (if it is for semester-long classes.

  3. Create a combined seating chart with the multiple sections, then take attendance from the seating chart screen.  You should be able to take attendance with both sections combined if the seating charts are combined.  Here is a direct link to a video on how to combine the seating charts. 


Reshma
PowerSchool Community Support Expert

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PowerSchool Champion
PowerSchool Champion

Re: Attendance

What version? On our test server which is 19.11.1 this still seems to be working.

Community Support Expert
Community Support Expert

Re: Attendance

Hi,

 

We are happy to hear that 'show multiple sections' option is working well for some members.

 

We are still receiving reports on the issue of 'show multiple sections' option missing from several members.  I am glad to update the thread with follow-ups.  However, if anyone continues to face the issue, we recommend reaching out to PowerSchool Designated Support Contact within your district who will be able to work with the PowerSchool SIS Support team to look into this further and get updated on the resolution as soon as possible.


Reshma
PowerSchool Community Support Expert

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If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
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Rookie

Re: Attendance

Our district is running 19.11.1 and we are experiencing this problem. It appears to have happened this week, after the updates over the weekend.

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Community Support Expert
Community Support Expert

Re: Attendance

Hey @KevinB6,

 

We are working with the PowerSchool SIS Development team to fix the issue with the 'show multiple sections' option at the earliest.  I recommend subscribing to PowerSchool SIS Release Notifications sections of the community to receive notification of our latest PowerSchool SIS product releases.


Reshma
PowerSchool Community Support Expert

Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!