One of our schools used the Attachment feature to add a Custody Order for a student.  It appears the document is there but it downloads as a zip file and the file is empty.  Anyone have any insight?





1 Reply
Community Moderator waynero
Community Moderator

Re: Attachments

Hi @ElaineBam,


Thank you for taking the time to post your question to the Community.


The best course of action for you is to create a case for our Support team as they will be able to quickly determine the cause of the issue, explain what needs to be done to correct it, and assist you with the steps to resolve it.





PowerSchool Community Admin

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