Atrieve ERO

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Practitioner

Atrieve ERO

Hi, It seems that I don't have access to this portal. Any ideas why not?

Thank you

1 Solution

Accepted Solutions
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Community Support Expert
Community Support Expert

Re: Atrieve ERO

Hi! @Samandnorah123,

 

Some resources are publicly accessible on PowerSchool Community while others are available to designated roles in a district such as the role of a Designated Support Contact.

AtrieveERP forum and its knowledgebase articles are only accessible by Designated Support Contacts of a district.  In case you feel that you should have Designated Support Contact access, I recommend reaching out to a Designated Support Contact of your district to request the access to be added to your account.

 

You can also send an email at businessoperations@powerschool.com and PowerSchool will work with the current Designated Support Contacts within your school district to request Designated Support Contact access be added to your account.

For further information, please refer to our guide to Getting Started on PowerSchool Community for Designated Support Contacts (Technical Contacts).


Muskan Sehar

PowerSchool Community Moderator


Remember to give Kudos to suggestions that help you! If a suggestion solves your issue, please select Accept As Solution on the post so others can see the solution, too!
Community Moderator

View solution in original post

1 Reply
Highlighted
Community Support Expert
Community Support Expert

Re: Atrieve ERO

Hi! @Samandnorah123,

 

Some resources are publicly accessible on PowerSchool Community while others are available to designated roles in a district such as the role of a Designated Support Contact.

AtrieveERP forum and its knowledgebase articles are only accessible by Designated Support Contacts of a district.  In case you feel that you should have Designated Support Contact access, I recommend reaching out to a Designated Support Contact of your district to request the access to be added to your account.

 

You can also send an email at businessoperations@powerschool.com and PowerSchool will work with the current Designated Support Contacts within your school district to request Designated Support Contact access be added to your account.

For further information, please refer to our guide to Getting Started on PowerSchool Community for Designated Support Contacts (Technical Contacts).


Muskan Sehar

PowerSchool Community Moderator


Remember to give Kudos to suggestions that help you! If a suggestion solves your issue, please select Accept As Solution on the post so others can see the solution, too!
Community Moderator

View solution in original post