Solved! Go to Solution.
Hi! @wlee
Thank you for posting in the PowerSchool Community for assistance!
To troubleshoot the issue further, we will have to take a closer look at the System settings and the Global Server settings. Since the community is a public forum, I recommend reaching out to the Designated Support Contacts within the district who should be able to create a case with the PowerSchool support team. Our team can take a look at the system settings without sharing district-specific information and provide you the resolution via the case.
Hi! @wlee
Thank you for posting in the PowerSchool Community for assistance!
To troubleshoot the issue further, we will have to take a closer look at the System settings and the Global Server settings. Since the community is a public forum, I recommend reaching out to the Designated Support Contacts within the district who should be able to create a case with the PowerSchool support team. Our team can take a look at the system settings without sharing district-specific information and provide you the resolution via the case.