Hi @lwatt,
Case portal in Community is a medium to reach out to PowerSchool Support team regarding issues/concerns related to PowerSchool products. Some resources are publicly accessible on PowerSchool Community while others and the access to case portal are available to specific roles in a district such as the role of a Designated Support Contact. This article will provide the most common reasons you may receive a message that you do not have access to a resource.
Hmm Looks Like You Don't Have Access Error Message
I will be reaching out to you through a case to discuss this further.
Reshma
PowerSchool Community Support Expert
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