Access to chat and case portal

LisaWhite2021
Trainee

Access to chat and case portal

I am the substitute help desk for our district SmartFind Express.  How can I get access to the chat and case portal?  Thank you! 

1 Reply
Reshma
Community Support Expert
Community Support Expert

Hi @LisaWhite2021,

 

Some resources are publicly accessible on PowerSchool Community while others and the access to Case/Chat Portal are available to specific roles in a district such as the role of a Designated Support Contact or users with a PowerSource account.  To discuss your access to PowerSchool Community, I will reach out to you through a case as we strive to protect the privacy of your members in PowerSchool Community.



Reshma
PowerSchool Community Support Expert

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