Hi @LisaWhite2021,
Some resources are publicly accessible on PowerSchool Community while others and the access to Case/Chat Portal are available to specific roles in a district such as the role of a Designated Support Contact or users with a PowerSource account. To discuss your access to PowerSchool Community, I will reach out to you through a case as we strive to protect the privacy of your members in PowerSchool Community.
Reshma
PowerSchool Community Support Expert
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