Access to Support Chat Sessoin


Access to Support Chat Sessoin

Why am I not able to start a Support Chat Session?



Hazel Parker

1 Reply
Community Support Expert
Community Support Expert

Hi @Lezahp,


Good Day! Thank you for reaching out to us on PowerSchool Community.


There are different user roles on the Community and certain resources are limited to the user with different roles.


Please go through the following article and if the product isn't listed then it may be accessible by Designated Support Contacts in the district. In that case, you will want to connect with the Designated Support Contacts in your school or district to request this access. 



Paritosh Tyagi
PowerSchool Community Moderator

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