Q&A: What are the next steps to remove one of the product lines from the invoice/quote?

[#1]

Summary

This article explains the process for removing a product line from a PowerSchool invoice or renewal quote.

Question

We want to remove one of the product lines from the invoice or quote we received. What are the next steps?

Answer

If the renewal quote associated with the invoice has already been signed by you or someone from your school or district, we are unable to make changes to it. However, if you're reaching out before the renewal start date or prior to signing the renewal quote, the PowerSchool Customer Success Team can assist you with your request. To contact Customer Success, use the PowerSchool Assistant. This is the best path to find answers and create a Success case to connect with the team. If you're already in the Assistant, continue the conversation and you will get an option to contact our Success team.

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[#2]

Summary

This article explains the process for removing a product line from a PowerSchool invoice or renewal quote.

Question

We want to remove one of the product lines from the invoice or quote we received. What are the next steps?

Answer

If the renewal quote associated with the invoice has already been signed by you or someone from your school or district, we are unable to make changes to it. However, if you're reaching out before the renewal start date or prior to signing the renewal quote, the PowerSchool Customer Success Team can assist you with your request. To contact Customer Success, use the PowerSchool Assistant. This is the best path to find answers and create a Success case to connect with the team. If you're already in the Assistant, continue the conversation and you will get an option to contact our Success team.

Was this Article Helpful?

• Kudo this article if you found it helpful. It will help others find this resource.
• Comment directly on this article to request clarification or share feedback about the content of the article.
• Use the product-specific forum for questions not directly related to this article.

[#3]

Summary

This article explains the process for removing a product line from a PowerSchool invoice or renewal quote.

Question

We want to remove one of the product lines from the invoice or quote we received. What are the next steps?

Answer

If the renewal quote associated with the invoice has already been signed by you or someone from your school or district, we are unable to make changes to it. However, if you're reaching out before the renewal start date or prior to signing the renewal quote, the PowerSchool Customer Success Team can assist you with your request. To contact Customer Success, use the PowerSchool Assistant. This is the best path to find answers and create a Success case to connect with the team. If you're already in the Assistant, continue the conversation and you will get an option to contact our Success team.

Was this Article Helpful?

• Kudo this article if you found it helpful. It will help others find this resource.
• Comment directly on this article to request clarification or share feedback about the content of the article.
• Use the product-specific forum for questions not directly related to this article.