Students are using iPads to test. A student is receiving a ‘Not Found’ error message. How do I resolve this?

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The student’s iPad needs to be configured. Following the instructions outlined below to configure the iPad.

 

Press and hold the computer connection icon in the bottom left corner of the iTest screen until a white text box appears.
Tap the white text box and type “help” and the day’s date backwards (i.e. for the 19th of the month, type “help91”) in the text box.
A diagnostic panel appears. Click the “Settings” button located in the top left corner.
Select “United States” to begin the district selection process.
Select the state in which the preferred district is located.
A list of districts within the selected state appears. Select the desired district.
Click “Apply” to the right of “Client Code” to save the district code.
Click “OK.”
Students may now log into the iPad with their ID numbers.