Clever vs. Plugin for Synch?

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uhligd1
Educator

Clever vs. Plugin for Synch?

We're still using Clever but I'm curious if anyone has switched to the "Plugin" method of synching Powerschool with A&A and how it is working.

6 Replies
pamloving2017
New Member

Re: Clever vs. Plugin for Synch?

We were using Clever, and switched to the Plugin.  Because it the plug in doesn't specify classesand sections as well as Clever, we then had to go back to using Clever.  It was not pretty!  Stay with Clever until they work the bugs out!   

Community Manager
Community Manager

Re: Clever vs. Plugin for Synch?

Thank you for posting this question and for the response! We appreciate you sharing your experiences with the plug-in, and I have passed your feedback on to our team. 
 
The Direct Sync plug-in is working well for a number of districts, but of course, we do want to make sure it's useful to all districts with various needs and setups. Rest assured that our development team continues to fine-tune this plug-in. 
 
Thanks, again, 
 
Your PowerSchool Community Team
uhligd1
Educator

Re: Clever vs. Plugin for Synch?

One feature which would be nice in the plug-in would be the ability to specify which field to use as the student identifier in A&A.  We map the student's PowerSchool Lunch_ID as their student number in A&A becuase many younger student cannot memorize their much longer Student_Number.  Clever has the ability to custom map this field, where the plug-in current does not.  This issue is the only thing that is precluding us to move to the plugin.

Community Admin
Community Admin

Re: Clever vs. Plugin for Synch?


uhligd1 wrote:

One feature which would be nice in the plug-in would be the ability to specify which field to use as the student identifier in A&A.  We map the student's PowerSchool Lunch_ID as their student number in A&A becuase many younger student cannot memorize their much longer Student_Number.  Clever has the ability to custom map this field, where the plug-in current does not.  This issue is the only thing that is precluding us to move to the plugin.


Thank you, @uhligd1, for sharing this suggestion regarding the plug-in. We will pass this additional feedback on to our team as well.

 

All the best,

 

Lisa L.

PowerSchool Community Moderator

ndemet
Student

Re: Clever vs. Plugin for Synch?

Our division moved to the plugin but have found it very finicky.  We started noticing that newly enrolled students or students with enrollment changes were not showing up in A&A.  After the third or fourth support case one tech told us that:

 

"When there are many changes at the beginning of the school year, this can cause the sync to pause in order to prevent unwanted changes.  The PowerSchool Data team monitors syncs throughout all districts to ensure that the sync between the district's SIS and PowerSchool A&A will continue after such pauses..."

 

They don't bother telling you that your sync is paused.  But they said when this happens they are supposed to initiate a manual sync.  However, we have found days pass and we only get things going again by submitting a support case.  

 

..very frustrating.  wait for the bugs to be worked out.

Community Admin
Community Admin

Re: Clever vs. Plugin for Synch?

Thank you for your post, @ndemet. Your feedback will be passed on to our team.

 

 

Lisa L.

PowerSchool Community Moderator