What's New in our Community: July 2020

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What's New in our Community: July 2020

Community Support Expert


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Top Contributors 

Please help us congratulate our Top Contributors for the month of July!    Chat.PNG 

@Vance had the most replies leading to a resolution.  

Thank you, all, for your contributions to our Community in July! 



New Faces! 

We have a new Knowledge Manager on our team. @ArunabhS  joined our team last month and is dedicated to making our Knowledge Base resources even better.  He is excited to explore what this role has to offer and how he can contribute to the overall success and continued excellence of our support resources and to PowerSchool as a whole.  You canMeet our Team! to learn more about Arunabh and the rest of our Community team.



Contest Winners 

A big shout out to our July contest winners @k-band @E009933for sharing their experience in the PowerSchool Community! 



August Contest 

August 2020 Contest As we are getting busier during the Back to School season.  We want our Community members to share their views on how helpful the COVID-19 resources were that were shared through the Community.  Also, we are excited to hear what more can be added to make learning more fun. 


We encourage every member to participate in the August Contest as we want to provide our users with the best resources that assist them during this pandemic during the Back to School season. 



What’s New  


My PowerSchool Contacts Technical Contacts 

We are happy to announce that Designated Support Contacts can now view their


PowerSchool contacts in the PowerSchool Community.  The school or district’s PowerSchool Account Owner and Customer Success Manager name and contact information can be found by navigating to your avatar at the top right corner of any page in the Community and selecting My Profile.


Technical Contacts can learn more about account details here.




We are glad to see so many ideas being submitted to the Product team to enhance the PowerSchool products for the best user experience.  The idea number can be shared with other members to allow them to easily locate, vote, and comment on the idea.  To do so, hover over Contact support in the top menu, select PowerSchool Ideas Portal, or simply follow this direct link and select the title of the idea you have created. The idea number is located to the right of the home symbol.  Members can search for ideas using keywords or the idea number in the Search Ideas field at the top right corner of the Ideas Portal.       



Learn more about the Ideas Portal here.