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    <title>topic Sent 7/30/2018 - Alabama INOW Service Build Deployed in iNOW Announcements</title>
    <link>https://help.powerschool.com/t5/iNOW-Announcements/Sent-7-30-2018-Alabama-INOW-Service-Build-Deployed/m-p/18081#M3</link>
    <description>&lt;P&gt;A cumulative update and accompanying service build have been deployed to address the following:&amp;nbsp;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;Corrects issue where some users were unable to access the&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Digital Gradebook&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;link.&lt;/LI&gt;
&lt;LI&gt;Corrects issue where some users received an error when attempting to set up custom fields.&lt;/LI&gt;
&lt;LI&gt;Corrects issue where users were unable to schedule students with valid IEP's for Sped Classes.&lt;/LI&gt;
&lt;LI&gt;Corrects issue with users received an error on searching if they also had a school linked to Learning Earnings.&lt;/LI&gt;
&lt;LI&gt;Corrects issue where some users could not use the&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Manage Schedule&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;option to view student schedules.&lt;/LI&gt;
&lt;/UL&gt;
&lt;P&gt;For PowerSchool-hosted schools and districts, the update and&amp;nbsp;service build were deployed during the weekend of&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;July 27-29, 2018&lt;/STRONG&gt;&amp;nbsp;and no action is required. For schools or districts that host their own data,&amp;nbsp;installation instructions are provided below.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;&lt;U&gt;IMPORTANT NOTE FOR ALL USERS INCLUDING POWERSCHOOL-HOSTED AND SELF-HOSTED&lt;/U&gt;&lt;/STRONG&gt;:&lt;/P&gt;
&lt;P&gt;To complete this deployment,&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;U&gt;all users&lt;/U&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;are required to clear their browser caches and close any open browser sessions (including instances of&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;EM&gt;Information&lt;/EM&gt;&lt;STRONG&gt;NOW&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;as well as any other open sessions). These steps are necessary to ensure that all issues corrected by this service build have been fully addressed.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H3 id="toc-hId--1902217149"&gt;Installation Instructions for Self-Hosted Users:&lt;/H3&gt;
&lt;P&gt;PowerSchool strongly recommends that users ensure a successful backup has been made before installation.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Additionally, users are advised to ensure that the INOW Summer 2018 Maintenance Release v8.0.15.24694 has been installed before installation.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://support.powerschool.com/article/81755" target="_blank" rel="nofollow noopener noreferrer"&gt;Click here&lt;/A&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;to download the cumulative update install file. Note: PowerSource login is required. If you do not have a login and need to access this file, or if you encounter any issues accessing the file, please contact your Customer Care Representative.&amp;nbsp;&lt;/LI&gt;
&lt;LI&gt;Download and save the&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;U&gt;Core-180719_24727.zip&lt;/U&gt;&amp;nbsp;file. Unzip/extract the .exe&amp;nbsp;file contained within the .zip file.&lt;/LI&gt;
&lt;/UL&gt;
&lt;P&gt;&lt;SPAN&gt;Note: ALL users should be logged out of&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;EM&gt;Information&lt;/EM&gt;&lt;STRONG&gt;NOW&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;before running this file. It is recommended that IIS be stopped prior to running the build.&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;Install the&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;U&gt;Core-180719_24727.exe&lt;/U&gt;&amp;nbsp;file on your&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;EM&gt;Information&lt;/EM&gt;&lt;STRONG&gt;NOW&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;application server(s). If more than one application server is used in a district, the .exe file should be run individually on each server.&lt;/LI&gt;
&lt;LI&gt;&lt;A href="https://support.powerschool.com/article/81786" target="_blank" rel="nofollow noopener noreferrer"&gt;Click here&lt;/A&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;to download the service build install file.&amp;nbsp;&lt;/LI&gt;
&lt;LI&gt;Download and save the&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;U&gt;AL-Core180727_24750.zip&lt;/U&gt;&amp;nbsp;file. Unzip/extract the .exe&amp;nbsp;file contained within the .zip file.&lt;/LI&gt;
&lt;/UL&gt;
&lt;P&gt;&lt;SPAN&gt;Note: As with the preceding installation, ALL users should be logged out of&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;EM&gt;Information&lt;/EM&gt;&lt;STRONG&gt;NOW&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;before running this file. It is recommended that IIS be stopped prior to running the build.&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;Install the&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;U&gt;AL-Core180727_24750.exe&lt;/U&gt;&amp;nbsp;file on your&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;EM&gt;Information&lt;/EM&gt;&lt;STRONG&gt;NOW&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;application server(s). If more than one application server is used in a district, the .exe file should be run individually on each server.&lt;/LI&gt;
&lt;/UL&gt;</description>
    <pubDate>Wed, 22 Aug 2018 16:22:27 GMT</pubDate>
    <dc:creator>julieherring</dc:creator>
    <dc:date>2018-08-22T16:22:27Z</dc:date>
    <item>
      <title>Sent 7/30/2018 - Alabama INOW Service Build Deployed</title>
      <link>https://help.powerschool.com/t5/iNOW-Announcements/Sent-7-30-2018-Alabama-INOW-Service-Build-Deployed/m-p/18081#M3</link>
      <description>&lt;P&gt;A cumulative update and accompanying service build have been deployed to address the following:&amp;nbsp;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;Corrects issue where some users were unable to access the&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Digital Gradebook&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;link.&lt;/LI&gt;
&lt;LI&gt;Corrects issue where some users received an error when attempting to set up custom fields.&lt;/LI&gt;
&lt;LI&gt;Corrects issue where users were unable to schedule students with valid IEP's for Sped Classes.&lt;/LI&gt;
&lt;LI&gt;Corrects issue with users received an error on searching if they also had a school linked to Learning Earnings.&lt;/LI&gt;
&lt;LI&gt;Corrects issue where some users could not use the&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Manage Schedule&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;option to view student schedules.&lt;/LI&gt;
&lt;/UL&gt;
&lt;P&gt;For PowerSchool-hosted schools and districts, the update and&amp;nbsp;service build were deployed during the weekend of&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;July 27-29, 2018&lt;/STRONG&gt;&amp;nbsp;and no action is required. For schools or districts that host their own data,&amp;nbsp;installation instructions are provided below.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;&lt;U&gt;IMPORTANT NOTE FOR ALL USERS INCLUDING POWERSCHOOL-HOSTED AND SELF-HOSTED&lt;/U&gt;&lt;/STRONG&gt;:&lt;/P&gt;
&lt;P&gt;To complete this deployment,&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;U&gt;all users&lt;/U&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;are required to clear their browser caches and close any open browser sessions (including instances of&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;EM&gt;Information&lt;/EM&gt;&lt;STRONG&gt;NOW&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;as well as any other open sessions). These steps are necessary to ensure that all issues corrected by this service build have been fully addressed.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H3 id="toc-hId--1902217149"&gt;Installation Instructions for Self-Hosted Users:&lt;/H3&gt;
&lt;P&gt;PowerSchool strongly recommends that users ensure a successful backup has been made before installation.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Additionally, users are advised to ensure that the INOW Summer 2018 Maintenance Release v8.0.15.24694 has been installed before installation.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://support.powerschool.com/article/81755" target="_blank" rel="nofollow noopener noreferrer"&gt;Click here&lt;/A&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;to download the cumulative update install file. Note: PowerSource login is required. If you do not have a login and need to access this file, or if you encounter any issues accessing the file, please contact your Customer Care Representative.&amp;nbsp;&lt;/LI&gt;
&lt;LI&gt;Download and save the&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;U&gt;Core-180719_24727.zip&lt;/U&gt;&amp;nbsp;file. Unzip/extract the .exe&amp;nbsp;file contained within the .zip file.&lt;/LI&gt;
&lt;/UL&gt;
&lt;P&gt;&lt;SPAN&gt;Note: ALL users should be logged out of&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;EM&gt;Information&lt;/EM&gt;&lt;STRONG&gt;NOW&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;before running this file. It is recommended that IIS be stopped prior to running the build.&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;Install the&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;U&gt;Core-180719_24727.exe&lt;/U&gt;&amp;nbsp;file on your&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;EM&gt;Information&lt;/EM&gt;&lt;STRONG&gt;NOW&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;application server(s). If more than one application server is used in a district, the .exe file should be run individually on each server.&lt;/LI&gt;
&lt;LI&gt;&lt;A href="https://support.powerschool.com/article/81786" target="_blank" rel="nofollow noopener noreferrer"&gt;Click here&lt;/A&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;to download the service build install file.&amp;nbsp;&lt;/LI&gt;
&lt;LI&gt;Download and save the&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;U&gt;AL-Core180727_24750.zip&lt;/U&gt;&amp;nbsp;file. Unzip/extract the .exe&amp;nbsp;file contained within the .zip file.&lt;/LI&gt;
&lt;/UL&gt;
&lt;P&gt;&lt;SPAN&gt;Note: As with the preceding installation, ALL users should be logged out of&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;EM&gt;Information&lt;/EM&gt;&lt;STRONG&gt;NOW&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;before running this file. It is recommended that IIS be stopped prior to running the build.&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;Install the&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;U&gt;AL-Core180727_24750.exe&lt;/U&gt;&amp;nbsp;file on your&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;EM&gt;Information&lt;/EM&gt;&lt;STRONG&gt;NOW&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;application server(s). If more than one application server is used in a district, the .exe file should be run individually on each server.&lt;/LI&gt;
&lt;/UL&gt;</description>
      <pubDate>Wed, 22 Aug 2018 16:22:27 GMT</pubDate>
      <guid>https://help.powerschool.com/t5/iNOW-Announcements/Sent-7-30-2018-Alabama-INOW-Service-Build-Deployed/m-p/18081#M3</guid>
      <dc:creator>julieherring</dc:creator>
      <dc:date>2018-08-22T16:22:27Z</dc:date>
    </item>
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