https://help.powerschool.com/t5/SchoolMessenger-K-12-Social/256000-Characters-Limit/m-p/561687#M470 <P>Hello!&nbsp;</P><P>&nbsp;</P><P>We have run into a error message when trying to copy/paste a jpeg into School Messenger. Parents prefer to just open the email with the pasted newsletter/jpeg, instead of clicking an attachment link to download a pdf. Every time we are trying to paste our JPEG in we receive this error message:&nbsp;<SPAN>Body cannot be more than 256000 characters long. I have tried resizing and lowering the quality of the jpeg with no luck. This is a new error message as of this September. In past years this was how we had always sent out communications (and prefer it this way).</SPAN></P> Thu, 20 Nov 2025 15:24:09 GMT tmcc2009 2025-11-20T15:24:09Z https://help.powerschool.com/t5/SchoolMessenger-K-12-Social/256000-Characters-Limit/m-p/561687#M470 <P>Hello!&nbsp;</P><P>&nbsp;</P><P>We have run into a error message when trying to copy/paste a jpeg into School Messenger. Parents prefer to just open the email with the pasted newsletter/jpeg, instead of clicking an attachment link to download a pdf. Every time we are trying to paste our JPEG in we receive this error message:&nbsp;<SPAN>Body cannot be more than 256000 characters long. I have tried resizing and lowering the quality of the jpeg with no luck. This is a new error message as of this September. In past years this was how we had always sent out communications (and prefer it this way).</SPAN></P> Thu, 20 Nov 2025 15:24:09 GMT https://help.powerschool.com/t5/SchoolMessenger-K-12-Social/256000-Characters-Limit/m-p/561687#M470 tmcc2009 2025-11-20T15:24:09Z https://help.powerschool.com/t5/SchoolMessenger-K-12-Social/256000-Characters-Limit/m-p/562301#M473 <P>When you say Copy/Paste do you mean you are right clicking on the image selecting copy and then pasting it directly into the email body of the SchoolMessenger broadcast?</P> <P>&nbsp;</P> <P>Have you tried importing the image using the WYSIWYG editor?</P> <P>&nbsp;</P> <P>Old SchoolMessenger:&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2025-12-02 at 9.41.45 AM.png" style="width: 124px;"><img src="https://help.powerschool.com/t5/image/serverpage/image-id/67871iE1A0538F7E38BDD2/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot 2025-12-02 at 9.41.45 AM.png" alt="Screenshot 2025-12-02 at 9.41.45 AM.png" /></span></P> <P>&nbsp;</P> <P>New SchoolMessenger:</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2025-12-02 at 9.42.43 AM.png" style="width: 194px;"><img src="https://help.powerschool.com/t5/image/serverpage/image-id/67872i6613BC210B4D1274/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot 2025-12-02 at 9.42.43 AM.png" alt="Screenshot 2025-12-02 at 9.42.43 AM.png" /></span></P> Tue, 02 Dec 2025 14:44:27 GMT https://help.powerschool.com/t5/SchoolMessenger-K-12-Social/256000-Characters-Limit/m-p/562301#M473 ItsOnlyDoug 2025-12-02T14:44:27Z