topic Re: School Messenger is not syncing students in SchoolMessenger CMA Forum

School Messenger is not syncing students

Isaira_L_D — Wed, 06 Aug 2025 22:52:09 GMT

School Messenger is not syncing with PowerSchool. I don’t see the newly enrolled students in School Messenger.

TammyB6 — Mon, 11 Aug 2025 18:28:18 GMT

Our sync is not working either. Did you find a solution?

deegsteach — Mon, 18 Aug 2025 12:36:14 GMT

We're in the same boat. It looks like no one is responding. Has anyone found a solution yet?

TammyB6 — Mon, 18 Aug 2025 12:42:20 GMT

I called School Messenger help and they set up a new key and it is working now.

deegsteach — Mon, 18 Aug 2025 12:44:02 GMT

Good to know. I just opened a case with them. I'll follow up with a call if they don't respond quickly. Thanks!

jwaugh17 — Fri, 17 Oct 2025 19:27:11 GMT

Do you know what number you called? I am having the same issue.

TammyB6 — Fri, 17 Oct 2025 20:00:47 GMT

1-800-920-3897