Can not change targets of email

jshumy3 — Tue, 29 Jul 2025 18:15:30 GMT

Is there an option to allow or disallow a user to change the targets of an email.

Normally

Secretary selects students in PowerSchool

Clicks on School Messenger

Students chosen and their guardian contacts are selected to receive the message.

Secretary clicks on Targets - Contacts and Guardians

Changes to only guardians

Sends email to guardians

Now the drop-down box is no longer visible, so the secretary can not deselect the student email address and has to send it to both.

Is there an option to allow this somewhere? Her account is a USER account.

I can still see the drop-down box and deselect students or guardians, my user is SUPER ADMINISTRATOR

topic Can not change targets of email in SchoolMessenger CMA Forum