topic Re: Powerschool showing an unexpected error upon login to parent portal for lottery in Enrollment Family Support Forum

Powerschool showing an unexpected error upon login to parent portal for lottery

mxcechan — Fri, 08 Dec 2023 12:25:51 GMT

Hello

Today is the first day of lottery enrollment for RCSD and I when I go on the parent page I am getting an unexpected error message on my dashboard (I am still able to navigate to other parts of the site).

The message reads

An Unexpected Problem Has Occurred

An unexpected problem has occurred. The problem has been logged and our technical support team will look into it. We are sorry for any inconvenience. Thank you for your patience."

What should I do? I am anxious because it enrollment day. Thank you

Re: Powerschool showing an unexpected error upon login to parent portal for lottery

Reshma — Wed, 10 Jan 2024 19:54:54 GMT

Hi,

Apologies for the delay in reaching back. I hope this issue has been resolved. If you are still facing any issues, please reach out to our support team here. https://help.powerschool.com/t5/Enrollment-Contact-Family/ct-p/Contact-Family-Support

Re: Powerschool showing an unexpected error upon login to parent portal for lottery

MandyMcC — Mon, 15 Jan 2024 16:47:44 GMT

I have been trying to reregister my children to go to school here again, but it keeps sending me to New Student Registration then it gives me an error message....